Solution of problems most frequently occurred
 Blind LED, controller problems, some rows or columns out of control, image disorderly, etc.
PhenomenaAnalysisSolution
1.Whole screen does not show any imagea. AC power not connected wellCheck main power source and power cable, test the AC voltage on power supply
b. Power supply is not workinga. Check the switch is on the right position
b. Check the cable connected with the power supply is loosen or not
c. Check if there is DC output of the power supply, otherwise changed a power supply.
c. Computer can’t starta. Check the right voltage of the country: 220V, 110V.
b. Check and re-install system of computer: driver for graphic card; sending card; and other software conflict with system.
d. No DVI output signal(from computer):the green lamp of sending card is not flashingChange display mode into CLONE mode in graphic card setting
e. Main UTP cable is broken.(after the above steps, the green lamps in the first cabinet still not flashing)Replace a new UTP cable from sending card to first cabinet
2.Whole screen display abnormal colora. DVI port is brokena. Change graphic card of computer
b. RJ45 connector is brokenb. Replace a new RJ45 connector
c. Sending card is brokenc. Change a new sending card
3.When starting LED studio, a window reminds :LED screen system not founda. The RS232 Cable is not well connected b. the COM port of the computer is broken.Reconnect the RS232 cable between the COM Port in computer and sending card.
4.Can not set up RCG fileRS232 cable is brokenChange a new COM cable
5.Whole screen blinking with high brightness and abnormal imageRCG file is not well setReload the correct RCG file in “software setup” of LED studio and save in receiving card
6, Each cabinet shows the same imageCON file is not setReload the CON file and save on the receiving card
7, The image on the led display is showed in a confused orderThe CON file is not set correct according to the data cable connection of the displayReset the display connection page the same with the data cable connection mode when viewing from the front of the display.
8, The brightness of led screen is low and cannot changedSending cards is not stableReplace a sending card
9, The picture on part of whole display is flashingData cable is loosenReconnect the UTP cable or re-insert the cable in the receiving card from the first cabinet where start flashing
10 .One cabinet does not worka. No power input a. Check power input 
b. No signal input b. Check UTP input cable or the output of previous output UTP cable 
c. Receiving card is broken (For b & c, green lamps on receiving card is not flashing)c. Replace receiving card with new one
11.One cabinet display different color with other cabineta. Receiving card is loaded with wrong RCG file or broken a. Set RCG file again or replace a new one 
b. Hub board is broken b. Replace a hub board 
c. Power supply brokenc. check the power supply and change a new one
12.One module does not worka. No power input a. Check if the module connected with DC power 
b .No signal input b. Check input flat cable or the output flat cable of previous module 
c. Module is brokenc. Replace with new one
13.One module shows abnormal pictureSome IC are broken or not soldered wellReplace a new module
14. LED is lighting constantly or fadeLED Lamp is brokenReplace a new module


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